Shipping policy

Shipping Policy

Thank you for shopping with us! We aim to process and ship your order as quickly as possible. Please review our shipping policy below:

Processing Time and Order Tracking:

-All orders are processed within 1-3 business days of being placed, excluding weekends and holidays.
-Once your order has shipped, you will receive a shipping confirmation email with tracking information (if available).
-You can track your order status directly through the carrier’s website.
-Orders are typically shipped the next business day, but processing times may vary depending on product availability and order volume.

Shipping Methods, Costs, and Time:

-We offer a variety of shipping methods based on your location and preferences. ----Shipping options and costs will be calculated at checkout.
-Estimated shipping times depend on the shipping method selected and the destination.
-Shipping charges are calculated based on the weight of your order, the shipping method chosen, and the destination.
-We currently offer free shipping on orders over $50 (if applicable).

Shipping Delays and Incorrect Shipping Information:

-While we strive to meet our shipping estimates, please be aware that shipping delays may occur due to factors outside of our control, such as weather conditions, holidays, or carrier delays.
-We are not responsible for shipping delays caused by the carrier, but we will work with you to resolve any issues that arise.
-Please double-check your shipping address before completing your order. We are not responsible for any delays or lost packages caused by incorrect or incomplete shipping information.

Damaged Items:

-We are not responsible for any damage that occurs during shipping. If your order arrives damaged, please contact the carrier (e.g., USPS, UPS, FedEx) directly to file a claim.
-Keep all packaging and damaged items as they may be required for the claim process.

If you have any questions or concerns about your order or shipping, please feel free to contact us at info@uvdrip.com.